Solving ApiSyntaxError: Making GPT-to-Adzviser Requests More Robust

Our GPTs Just Got More Reliable – Here's Why

Since the last major update to ChatGPT integrations to make it reliable in October 2024, this most recent one made it even more reliable. I want to share what went wrong in the past—and how we fixed it.

Why were there connection issues before?

If you've used Custom GPTs with Adzviser, just like many GPT users in the OpenAI community, you may have experienced frustrating connection issues due to ApiSyntaxError.You might not know what the error was unless you explicitly ask for it. This wasn’t due to anything on your end—it stemmed from a limitation in how ChatGPT builds API requests.

Here’s what was happening: the AI model isn’t always great at composing long, complex JSON-formatted request objects. When that request isn’t structured properly before reaching the network layer, it never makes it to our server. In short, the connection fails because the GPT sends an invalid or incomplete request.

How we fixed it

To solve this, we enforced stricter validation on our end. Now, before any request gets sent from ChatGPT to our servers, our Custom GPT double-checks the JSON structure to ensure it’s complete and correctly formatted. This validation process has drastically reduced error rates and improved the overall reliability of the connection between ChatGPT and Adzviser 🥂.